Ganesh Manivannan

mganesh.tn@gmail.com

Ashburn, VA, USA                                                                                    

+1-732-763-7674

Green Card / United States Legal Permanent Resident Holder

 

Objective

Seeking a technically challenging position in the area of Networking, providing a highly motivated, progressive, friendly environment which allows the pursuit of career advancement and expand my knowledge and skills.

 

International Certification Credits:              

VMware:

VCA-DCV – VMware Certified Associate – Data Center Virtualization  

Cisco:

CCIE Voice written – 350-030

CCVP Track: 642-444 – Cisco IP Telephony Ver 4.x

                      642-436 - CVOICE (Cisco Voice Over IP)

                      642-453 – Implementing Cisco Gateways and Gatekeepers

                     642-642 – Implementing Cisco QoS

                     642-426 – Troubleshooting Cisco Unified Communication Systems

      642-144 – Cisco IP Telephony Express Specialist

CCNP track: 642-642 – Implementing Cisco QoS

                      642-801 – Building Scalable Cisco Internetworks(BSCI)

In CCNA,  640-607-Cisco Certified Network Associate (CCNA), CCNA-Voice

Microsoft:

Microsoft Certified Professional - Windows 2000 Professional  

 

Work Experience:

Jan 2014 - till date

Time Warner Cable

As Senior Engineer – Voice-Core – National Network Ops/Engineering

Job Responsibilities:

- Responsible for Core IMS elements, install, upgrade, debug and troubleshoot day-to-day issues seen with SIP/IMS/Voice calls which involves Cisco BTS Access Tandems, IMS-P-CSCF, I-CSCF, S-CSCF, HSS. Good Experience with setting up virtualized IMS platform with VMware ESXi hosts and its components – vSphere, vMotion, vCloud, vDirector installed on Cisco UCS platform.

- Responsible for isolating issue with particular node, co-ordinating calls with Vendor Engineers and raise defects as part of TWC and track the same for fix.

- Responsible for fixing up maintenance schedules and install patches and upgrades on network elements

- Responsible for debugging and fixing day-to-day issues seen with Empirix-XMS monitoring system and its network elements: Probes, HCOS, HPOS, ROS and its maintenance which involves upgrades, patches.

- Expertise with monitoring tools: Empirix XMS and other twc tools to isolate and debug issues, preparing metrics report for management.

- Co-ordinating calls with Vendor Engineers on a bridge for fixing issues, to resolve faster and thereby minimizing subscriber impact.

 

Apr 2010 – Dec 2013

Cognizant Technology Solutions – Client: AT&T, Motorola Mobility, Comcast, Google TV

As Architect – Technology

Job Responsibilities:

Project 1: AT&T – LTE Lab Architecture – VoLTE/SIP/IMS Testing and Production Support

- Involving in VoLTE testing and validation with SIP/IMS Network Elements: P-CSCF, I/S-CSCF, HSS, TAS, CTS, BGCF, MGCF, with EPC Core and Inter-operability between protocols, Primary Lead and point of contact for H2S testing and production support.

- Involved in integration testing of VoLTE and IMS in different zones and validate calls between different endpoints such as VoLTE, CVoIP, PSTN, debug failures using different packet analyser tools, during LTE attach, IMS Registration, calls, isolate the failures, Co-ordinate troubleshooting sessions between different vendors

- Also used Qualcomm XDM(QXDM), QCAT to take device logs out of VoLTE device. Also involved in setting up server environment for traffic tools, logging, archiving and troubleshooting issues. Also involved in tool evaluation meetings to discuss on VoLTE requirements with Spirent, IXIA, EXFO.

- Apart from VoLTE testing, also owned installing, configuring and troubleshooting Windows /RedHat Linux/ Solaris servers which will be used for remote desktop, log collection archives.

Project 2: System Integration Testing on Motorola-UCDS

- Integration Testing of UCDS Modules involved 14 modules which mainly consists of Service Session Manager, Geo-Mapping Services, Asset Manager, Subscriber Information Services, Key Management Services, License Management, Content Delivery Network, Rights Information Management, Configuration Manager, Transcoder and Chunker and its sub-components in integrated platform.

- Also managing team which is responsible for module level testing in different Use Cases. After reviewing all the requirement specification, Managing team involves  reviewing the testcases from team members, comments for its relevance, for the change, conducting meetings for integration testing, bringing up action items, tracking team activities, recognize efforts and giving improvement areas.

Project 3: Comcast Xfinity App testing

- In Comcast Xfinity App Testing, Involved in requirements breakup, creating test plan and uploading in HP-QC. Also Managed different sub teams within this project: xfinity manual testing, automation testing, performance testing, DB testing, POC testing. training for developing technical knowledge, track on daily activities by team members, conducted appraisals, setting objectives, recognizing them for good efforts and provide them on improvement areas.

- Manual testing different functionalities of app-to check regular POC and analyze logs using Splunk and New-Relic Tool. Attending daily task plan meeting with customer(onsite), distributing task to the team members and make sure for completion, updating to customer. Also trained the team in finding bugs through Debug log analysis of the box. 

Project 4: Juke Testing:

- Involved in creation of test data for testing Juke application which involved converting a video file to different supporting formats(AVI, MOV, WMV, MP4, etc) with different combination of video bandwidth, sampling rate, screen dimensions, audio codecs with different sampling rate, channelized audio, etc. Involved in creating testcases for the given wireframes to sufficient feature coverage. Involved in testing these features when the build is ready and filing bugs, tracking the same.

Project 5: System testing on Google TV:

- In Logitech, System testing on Google TV: Testing of Google TV which runs on Android platform, which is an integration of STB and HSI connection. Managed four sub-teams within this project, Google TV QA Team, Universal Remote Testing, Mobile App testing for Google TV, Automation Testing for Google TV and tracked the status of each of these team on bugscrub(which includes bug filing, validity and closures), value adds, Exploratory testing, training for developing technical knowledge, track on daily activities by team members, conducted appraisals, setting objectives, recognizing them for good efforts and provide them on improvement areas. 

- Being in Agile scrum, have conducted Daily stand-up meeting, task assignments to team members for testing builds for delivering the product on time, conducting reviews, hiring resources, scheduling and training new hires, initiatives for bringing value adds to customer. 

 

Mar 2009 – Feb 2010

Alcatel-Lucent India Ltd

As Senior Software Engineer (Type IV)

Job Responsibilities:

- To perform System Testing on FTTU 7342 GPON Product lines. Manual testing of L2/L3 on 7342 OLTs, ONTs using different builds. 7342 OLT consists of racks, shelf, to insert LT and NT cards in shelf-slots and ONTs(which reside on customer premises) can be connected through Optical cable from LT(CO).

 

May 2004 – Feb 2009

HCL Technologies Ltd, Client: Cisco Systems
As Technical Lead

Job Responsibilities:

Building testbed, testing features manually according to test plan and automating tests, running weekly builds and Release builds. Other tasks include Team Management, Interviews, Mentoring, Training new hires.

- Handling VoIP testbeds which tests H.323, MGCP, SIP features, test and automation of VoIP.

- VoIP testing of Cisco’s 2600 series, 36xx series and 2800, 3800(ISRs) building setup, testing and automation. Testing involved primary and Cisco Unified Call Manager scenarios, Digital and Analog Endpoints, DSP firmware, CME testing, VoIP: H.323, MGCP, SIP Testing, testing with different Codecs G711, G729, G726, testing with VoIP, VoIPoATM, VoFR, VoATM, VoIPoFR, Interoperability testing, Testing with different T1/E1 cards, preparing xml tags for voice call features, testing with different voice codecs, Automation in Tcl.

Recognitions:

- Awarded for driving automation tool to the whole team. Appreciated by the customer(Cisco) for  servicing critical request and delivered to the customer on time.

- Awarded for filing maximum number of bugs during Mar ’08 cycle, for exceeding the bug target, which is much appreciated by customer.

 

Oct 2002 – Apr 2004

Dell International Services, Bangalore

As Senior Wireless Technical Support Associate

Job Responsibilities:

Technical Voice support for installing and configuring Dell truemobile 802.11a/b/g wireless card and router and setup a wireless network. Supporting the customers in troubleshooting and fixing problems with wireless card / router, software problems, other problems that arise due to file and printer sharing in Windows XP/2000/Me/98. Setting up Wireless network with PDA, Desktop PC and laptops.

 

Recognitions:

Met client internal metrics AHT, FTR, CSAT

Have got Dell Customer Appreciation Award twice for many good feedbacks from customer.

 

Skill sets:

Platforms       Cisco 2600, 3600 series, 2800, 3800 series ISRs, Alcatel-Lucent 7342 FTTU, Nokia IMS

                                    HSS, P-CSCF, I-CSCF, S-CSCF

OS	Solaris, Unix, Linux, Windows 95/98/Me/NT/2000/XP, Cisco IOS
Languages/ Scripting	TCL/Expect, Unix Shell, XML
Protocols	TCP/IP, H.323, MGCP, SIP
Technologies	Routing, ATM, Frame relay, VoIP
Wireless	Knowledge in 802.11a, 802.11b, 802.11g
Traffic tools	Callgens, Pagents, abacus, Spirent Test Application
Engineering tools	DDTS, CVS, EDCS
VoIP tools	Cisco Call Manager, Abacus, Empirix Hammer
Tools	CSCCON, Pagent, Spirent Test Application 2.32, Wireshark, Microsoft Visio (Testbed topology design), Microsoft office Build Tool: Maven, Hudson Webservices: SoapUI
Courses/ Certifications	VCA-DCV, MCP, CCNA, CCNP-BSCI, CCIE-Voice(Written), CCVP-CVOICE,IPTX(Cisco IP Telephony Express Specialist), QoS, GWGK, TUC
Training programs	Technical: Winrunner, CCM Administration Management: Project Management Program
Administration	Quality control, Audit and Assessment. Experience with SEI-CMM and ISO 9000. Created a web based, company wide client to access, monitor and report status of employees. Skilled in both the writing and execution of system, functional and black box Testing.

 

Education:

B.E.- Bachelor of Engineering in Electronics and Communication

Institution Name: St.Joseph’s College of Engineering, Chennai

University         : University of Madras

Period of study  : 1998-2002

Aggregate         : 70.21%

Class                : FIRST

 

XII – Higher Secondary Course

Institution Name: K. S. M. H. S. School, Thanjavur

Period of study  : 1997-1998

Percentage        : 86.75%

Class                : FIRST